A Melbourne Bunnings has been named Victoria’s lowest-rated hardware store, receiving an average of just 3.88 stars from 1,193 Google reviews in a new nationwide ranking.
Located in Melbourne’s inner north, Bunnings Brunswick sits at the bottom of the Victorian rankings, with customer complaints including messy aisles and poorly stocked shelves.
However, other Melbourne stores have also left shoppers unimpressed. Eltham, Tarneit and Sunshine also feature among the state’s 10 lowest-rated locations. Complaints range from missing essentials to difficult parking and unanswered phone calls.
In fact, all 10 of Victoria’s lowest-rated Bunnings stores are in Melbourne. Here’s where to find Victoria’s lowest-rated Bunnings stores and how they compare with the rest of Australia.
Brunswick has Victoria’s lowest-rated Bunnings
Located in Melbourne’s inner north, Bunnings Brunswick has the lowest average rating of any Victorian store included in the research. Its 3.88-star score comes from 1,193 Google reviews, placing it ninth among Australia’s 10 lowest-rated locations.
Moreover, customers have raised concerns about the store’s presentation and product availability. One October 2026 reviewer wrote: “Always messy and not well stocked.”
Bunnings Eltham ranks second-lowest in Victoria, with 3.95 stars from 1,492 reviews. One September 2026 customer complained: “Never EVER have any of the basic stuff every other bunnings stocks.”
Tarneit follows with 3.99 stars from 1,159 reviews, while Sunshine rounds out the bottom four with an average of 4.00 stars from 2,169 reviews.
At Sunshine, one May 2026 shopper criticised the crowded aisles, writing: “How many pallets can you possibly cram into your isles can barely navigate your large trolleys.”
Here are the 10 lowest-rated Bunnings stores in Victoria:
- Bunnings Brunswick — 3.88 stars from 1,193 reviews
- Bunnings Eltham — 3.95 stars from 1,492 reviews
- Bunnings Tarneit — 3.99 stars from 1,159 reviews
- Bunnings Sunshine — 4.00 stars from 2,169 reviews
- Bunnings Chadstone — 4.01 stars from 1,320 reviews
- Bunnings Broadmeadows — 4.02 stars from 2,308 reviews
- Bunnings Narre Warren — 4.03 stars from 255 reviews
- Bunnings Doncaster — 4.03 stars from 833 reviews
- Bunnings Taylors Lakes — 4.04 stars from 1,701 reviews
- Bunnings Ringwood — 4.06 stars from 1,204 reviews
How does Victoria compare nationally?
Victoria’s lowest-rated Bunnings stores have relatively higher scores than Australia’s worst performers, with Brunswick ranking ninth nationally.
Sydney’s Bunnings Randwick holds the country’s lowest rating at 3.70 stars from 1,189 reviews, followed by Rose Bay in second place with 3.81 stars.
Queensland, New South Wales and Western Australia also feature prominently in the national bottom 10, with Brunswick the only Victorian store alongside the other nine locations.
How was the research conducted?
The rankings compiled collected Google Maps listings for Bunnings Warehouse locations across Australia on 20th October 2026. The research included 306 stores that were open and had at least 200 Google reviews, covering 482,084 customer reviews in total.
Instead of relying on Google’s rounded star ratings, researchers calculated each store’s exact average using its individual one-, two-, three-, four- and five-star review counts. All average ratings are displayed to two decimal places. Where stores share the same rounded rating, their positions are determined by their exact, unrounded averages.
Also, trade centres, frame and truss sites, offices, closed stores and duplicate listings at the same address were excluded. State and territory averages were calculated by giving every eligible store equal weighting.
Oliver Weston, founder of the research company, said customer feedback often comes down to everyday shopping experiences, including product availability, store size, parking and staff assistance.
“If your local store keeps letting you down, the next one along may be worth the extra drive,” he said.
